Search 429 live jobs in Ethiopia

Position:                       Sales Account/Executive  Number required:             1 Duration :                            Permanent Duty Station:                      Addis Ababa Reports to:                         Sales and Marketing Manager   Salary:                                  Negotiable Purpose of the Job Solicit business that enables the hotel to meet and/or exceed revenue goals in room and food and beverage. Participates in all sales activities, working jointly with the Manager of Sales & Marketing as well as the entire Sales & Marketing Department with the primary objective to increase incoming revenue. The Account Executive is assigned to work on the local corporate-, MICE- and leisure market segments by generating new business, by turning key prospects into key accounts and by maintaining existing clients. Main Duties & Responsibilities Most tasks are performed in a team environment with the employee acting as a team leader. Works well with minimal supervision Extensive knowledge of sales skills. Knowledge of hotel and competitive market. Ability to execute appropriate action plans. Desire to participate as part of a team. Provide feedback and support to all departments. Education College diploma required. Bachelor’s Degree preferred in Marketing or other related filed Experience 2- 4 years’ experience in similar position Knowledge and Skills Be fluent in both written and spoken English & Amharic in addition multilingual skills are of advantageous Excellent interpersonal skills, some one that is active and is able to persuade a potential client. Team building skills Ability to work independently Must possess computer skills, including, but not limited to, Microsoft Word and Excel. Knowledge of hotel and competitive market.                                                                                                  How to apply :  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with a cover letter, via email to “ [email protected] ”, with the subject “Job Application for “Sales Account/Executive” Application Deadline: 18th of August 2017. DUE TO HIGH VOLUME OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Position:                       HR Manager Number required:             1 Duration :                            Permanent Duty Station:                      Addis Ababa                                               Reports to :                        General Manager Salary:                                  Attractive      Purpose of the Job To develop & deliver people management strategy which shall meet and exceed the strategic objective of the company   Main Duties & Responsibilities Design strategy for appropriate people management Provide professional advice & support to managers and staff full reflect the corporate desire for making the company of choice Provide guidance to management & staff about Human Resource Policies & Procedures, terms & conditions of employment, absence management, restricting of services Manage the Performance Management Process Work to strengthen a smooth employee management relationship Design a strategic method for staff training & development Create a smooth communication channel and environment Maintain the development of corporate culture which enhance productivity in work place Design & implement annual Human Resource plan to support the overall targets of the hotel Identity design and implement strategic Human Resource Projects as required Provide support to Managers in internal and external staff recruitment Develop individual development plan and provide strategic support Keep update with legal developments and advise management on compliance and risk factors Ensure that staff welfare activities are properly delivered Ensure that staff adhere to corporate policies procedures through appropriate methods Provide advice and guidance on individual employee relation cases and ensuring that these are well conducted Continuously develop and update staff job descriptions Develop and update staff handbook it necessary Monitor and review the system of performance appraisal and continually develop as necessary ensuring that Bi-annual appraisals are carried out in timely manner and are followed up on. Develop and maintain an effective partnership with staff members so that they can air their requests, comments and feed back Develop and maintain an effective partnership with other Hotels and stake holders in the industry Ensure that staff are informed and updated on key business and organizational issues Follow up individual training and development needs in consultation with department managers Administer the evaluation of all learning and development activities Provide support to the General Manager on gathering and analyzing market data to measure the competitiveness of the company pay and benefits package. In consultation with Finance Director and IT Manager monitor staff attendance management system Manage the information held on the HR database and personal files, make sure it is up dated in a timely and accurate manner. Create mutual partnership with external recruitment agencies, trainers and supplier of HR products Conduct appropriate market study on external trainers and make recommendation to General Manager. Education Diploma /Degree in Management or other related field   Experience   5 years’ experience in similar position Knowledge and Technical Skills Excellent communication skills both written and spoken Very good Public speaking skill Team building skills A good working knowledge of HR systems Ability to work independently Experience in Training and development General experience include the ability to work at both strategic and operational activities How to apply :  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with a cover letter, via email to “ [email protected] ”, with the subject “Job Application for “HR Manager”. Please ensure the position you have applied for is clearly stated on the subject box. Application Deadline:    August 27, 2017         . DUE TO HIGH VOLUME OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Position:                       Housekeeping Manager/Executive Housekeeper Number required:            1 Duration :                            Permanent Duty Station:                      Addis Ababa                                               Reports to :                         General Manager Salary:                                  Attractive       Purpose of the Job   The Executive Housekeeper is responsible for the cleanliness and attractiveness of the entire hotel premises. . Main Duties & Responsibilities   Establish time effective staffing, while providing continuous exposure to all Housekeeping duties. Establish awareness on cleanliness standards of the hotel. Monitors appliances, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards. Monitors inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments. Monitors minimum stock for seamless cleaning operation. Receives and confirms deliveries of supplies and services. Continually seeks to develop housekeeping policies and procedures to improve the current operation Is responsible to manage the daily operation following the  occupancy in guest rooms and meeting and event spaces labor next to maintaining the cleanliness standards in public areas and back of the house areas Assists in the training and development of all housekeeping associates. Housekeeping staff ensuring maximum efficiency. Conducts weekly and monthly linen inventory ,train establishment of inventory Prepares and follows up on incidents and accident reports. Monitors guest complaints and takes corrective action when necessary. Leads room deep cleaning maintenance program Closely monitors guest laundry services Prepares and conducts annual performance reviews of all housekeeping staff Inspects all hotel rooms, public areas, VIP rooms, and spa daily to ensure that cleanliness meets hotel standards Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to appropriate person within the hotel Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function Education High school or equivalent education required. Diploma/Degree preferred Experience 3 to 4 years of supervisory/management experience in hotel or lodging industry preferred.   How to apply :  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with a cover letter, via email to “ [email protected] ”, with the subject “Job Application for “Housekeeping Manager”. Please ensure the position you have applied for is clearly stated on the subject box. Application Deadline:   August 27, 2017          . DUE TO HIGH VOLUME OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Position:                       Food and Beverage Manager Number required:            1 Duration :                            Permanent Duty Station:                      Addis Ababa                                               Reports to :                         General Manager Salary:                                  Attractive       Purpose of the Job For the effectively monitoring of the daily operations of the  Food and Beverage department, including  Restaurants,  Bars, Room Service , Meeting and Events services, Pastry, Kitchen,  while monitoring the HACCP cleanliness and hygiene approach , storage of equipment and  stock  for smooth  operational of the Food and beverage  daily service operation.   Main Duties & Responsibilities Monitor and write the daily BEO communication and distribute to the respective operational areas for implementation. Establishes appropriate staffing according to booking situation in the entire hotel Communicate all changes in menu service approaches and promotional packages and products within the Department. Communicate information and all changes and updates in service and service delivery to the kitchen and other supportive departments prior to and during events and the daily operation. Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees. Maintain constant communication with the Events Team as it applies to the client at hand. Responsible for the appropriate and timely set up of all F & B service area while maintaining standards of food, beverage service, hygiene and meeting / event set – up specifications. Communicate all daily activities, in person or by log, to the other M&E personnel to ensure smooth transition and follow-up from one function to another. Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation. Responsible for the development and implementation of a training plan to ensure a high quality presentation and level of customer service in all outlets. Stays informed about service deliveries of competing hotels Manager the inventory, control and breakage/loss reduction of materials Give daily support and guidance as well as monitor job performance to ensure a successful in – house customer experience by our guests. Maintain a high level of service by constantly training and coaching all direct reports and staff. Coordinate with Housekeeping and Engineering to ensure the highest level of product delivery. Education High school graduate or equivalent education required. Bachelor’s Degree preferred. Experience 3- 5 years’ experience of food and beverage service background and prior hospitality experience required.   Knowledge and Technical Skills Good communication skills both written and spoken Proficient in Excel and other applications Understanding of credit vetting processes Works well independently and under pressure Must have a working knowledge of types of room set-ups, capacities, relation to type of event, etc. Must have excellent interpersonal and sales-related skills. Must have exceptional organizational, supervisory skills. Must be able to prepare and analyze data and figures. Must have exceptional food and beverage knowledge and pricing. How to apply :  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with a cover letter, via email to “ [email protected] ”, with the subject “Job Application for “Food and Beverage Manager”. Please ensure the position you have applied for is clearly stated on the subject box. Application Deadline:   August 27, 2017          . DUE TO HIGH VOLUME OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Position:                      Front Office Manager Number required:            1 Duration :                            Permanent Duty Station:                      Addis Ababa                                               Reports to :                         General Manager Salary:                                  Attractive       Purpose of the Job   Under the direction of the General Manager, manage and co-ordinate Front Office operations to provide efficient, prompt, courteous, trouble free and proactive service to guests; hence maximize room revenue and guest satisfaction.  All work will be in line with the hotel’s guidelines and business plan. In addition the Front Office Manager pays a leading role in developing the master training plan for the hotel in coordination with HR and the training manager   Main Duties & Responsibilities Training, Cross training, and retrain (when necessary) all Guest Service staff Identify training needs and develops training plan for all hotel departments to make sure high standard of service is achieved consistently. Be Knowledgeable about all Front Office operating procedures. Coach and counsel all subordinate employees whenever necessary. Maintain good working relationships and open lines of communication with all other departments. Verify that accurate room status counts are taken at the proper times and that the information is relayed to those concerned. Ensure pricing is reflecting destination and hotel occupancy to avoid losing revenue yielding opportunities. Maintain continuous contact with Hotel Guests to ensure that any problems or complaints are handled quickly, efficiently and courteously. Uphold the Hotel’s commitment to gracious hospitality and follow through on staff courtesy training programs. Prepared all requested reports and data is needed. Supervise workloads during shifts, complete the A.M. and P.M. Manager’s checklist regarding his assigned duties. Ensure that all VIP leveled guests are pre-registered; follow the designated procedures for completing this task, process VIP List and distribute it to staff members. Ensure VIP amenities are processed timely through Housekeeping Department and Room Service. Upgrades are set and confirmed by the Guest services and effectively communicated the General Manager. Ensure guest services are complemented though knowledgeable, well organized concierge station Up-date Group information daily, maintain future group files, monitor and prepare Group requirements. Relay information to all those concerned. Work within the Hotel budget, practice aggressive up selling techniques, to ensure maximum Room Revenue. Receive information from the previous shift manager and pass on pertinent information to the oncoming Manager (Log book). Develop a good working knowledge of every Guest Service job description; be prepared to work efficiently in each position and to answer any employee’s questions concerning his or her job. Ensure that all check cashing and credit policies are followed. Assist in conducting weekly meetings of Front Desk Personnel. Blocking VIP Rooms, if any, in co-ordination of the Housekeeper daily. Inspection of VIP Rooms. Establish and maintain communication flow with long term customers Meeting Groups upon check-in and inform Sales Department Knows well about confidentiality and how to handle documents   Education BA Degree/Diploma, preferably in Hotel & tourism. Experience Minimum Five years/Seven Years work experience respectively. Knowledge and Technical Skill Excellent communication skills both written and spoken Very good Public speaking skill Works well independently and under pressure Is able to work well within a team Excellent leadership skills   How to apply :  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with a cover letter, via email to “ [email protected] ”, with the subject “Job Application for “Finance Office Manager”. Please ensure the position you have applied for is clearly stated on the subject box. Application Deadline:   August 27, 2017          . DUE TO HIGH VOLUME OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

LonAdd HR Consultancy Plc ( www.lonadd.com )  is a Recruitment & Outsourcing Company based in Addis Ababa, Ethiopia. We are currently looking for a suitable & knowledgeable candidate, as per the specific requirements stated below: Position:                       Customer Relationship Officer Number required:             1 Duration :                            Permanent Duty Station:                      Addis Ababa                                               Reports to :                        Sales Manager Salary:                                  Negotiable      Purpose of the Job Acquire new business and consolidate relationships with existing suppliers and clients Expand the Corporate Profile and seek new opportunities for Cross Selling   Main Duties & Responsibilities Act as the 1st level interface with the prospective customers and Lessees as well as reliable source of intelligence on the latter and on the market Organize Sales Visits and establish new businesses Conduct regular visits to targeted companies and clients Target and plan sales presentations to client Follow up of client's applications for complete and timely delivery Follow up for necessary approvals and compliance Ensure adherence to relevant policies and procedures Achieve the set targets, in terms of both number and value of applications, agreements and Lessee repayment performance Education BA Degree in Business and Sales and Marketing Experience More than 3 years’ experience in a financial services marketing environment Knowledge and Technical Skills Excellent communication skills both written and spoken Very good Public speaking skill Proven selling skills Understanding of Financial Analysis and Accounting concepts Understanding of economic, market/commercial and legal environment Understanding of credit processes Confidence to relate to a range of people and to create/sustain relationships   How to apply :  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with a cover letter, via email to “ [email protected] ”, with the subject “Job Application for Customer Relationship Officer”. Please ensure the position you have applied for is clearly stated on the subject box. Application Deadline:    August 25, 2017         . DUE TO HIGH VOLUME OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.    

Position:                     Customer Relationship Manager Number required:             1 Duration :                            Permanent Duty Station:                      Addis Ababa                                               Reports to :                         Executive Vice President Salary:                                  Negotiable      Purpose of the Job The incumbent should have a thorough knowledge of the industry and the market so as to be able to pro-actively develop and adapt sales action plans that will enable team members to grow sales in line with the company’s objectives.            Main Duties & Responsibilities Act as the 1st level interface with the prospective customers and Lessees as well as reliable source of intelligence on the latter and on the market Organize Sales Visits and establish new businesses Conduct regular visits to targeted companies and clients Achieve the set monthly targets Target and plan sales presentations to clients Maintain and improve business relations with all stakeholders Continuously improvement of oneself and team knowledge on the customer segments, industries, product lines being leased and commercial environment Ensure proactive use of IPPs to promote personal development of staff Ensure that the team contributes to the respective annual sales budget by proactively evaluating, targeting and capturing the business potentials in assigned regions Achieve the set targets, in terms of both number and value of applications, agreements and Lessee repayment performance Education BA Degree in Business and Sales and Marketing Experience 5 years’ and more exposure in in a Financial services marketing environment Knowledge and Technical Skills Excellent communication skills both written and spoken Proficient in Excel and other applications Mastery of financial analysis and accounting concepts Thorough understanding of economic, market/commercial and legal environment Reporting skills (documents & presentations) Very good Public speaking skill Works well independently and under pressure Proven sales, marketing, managerial and leadership skills In-depth understanding of Financial Analysis and Accounting concepts Thorough understanding of economic, market/commercial and legal environment Understanding of credit processes   How to apply :  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with a cover letter, via email to “ [email protected] ”, with the subject “Job Application for Customer Relationship Manager”. Please ensure the position you have applied for is clearly stated on the subject box. Application Deadline:   August 25, 2017 DUE TO HIGH VOLUME OF APPLICANTS ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.    

LonAdd HR Consultancy Plc ( www.lonadd.com )  is a Recruitment & Outsourcing Company based in Addis Abeba, Ethiopia.  We are working on behalf of Grand Micro Financing Institution S.C to identify and recruit a proficient & knowledgeable candidate as per our Client’s specific requirements outlined below: About the Organization Grand Micro Finance Institution S.C is a prospective MFI under formation which envisions seeing an Ethiopia where every poor person and entrepreneur has access to financial services and realizing their dreams. We are a financial institution preparing for providing financial services to Ethiopian rural and urban poor entrepreneurs, women, group and individual business operators, farmers and households to support them reach their individual, family and socioeconomic goals. About the Job: Grand MFI S.C is seeking to hire CEO to be based in Addis Ababa. He/she will be directly responsible to implement the strategic goals and objectives of the organization; give direction and leadership towards the achievement of the organization’s vision, mission, strategy, and its annual goals and objectives; represent the organization and strive to build a positive image in all relevant media. We are forming a financial institution that will provide financial services to Ethiopian rural and urban poor entrepreneurs, women, group and individual business operators, farmers and households to support them reach their individual, family and socioeconomic goals. Based in Addis Ababa, the incumbent will serve as the Chief Executive Officer of the MFI, reporting to its Board as well as to Grand MFI S.C’s Organizing Committee Chairperson on a project basis. He/she will be in charge of the overall management of the institution, including providing clear leadership and direction to the institution, ensuring solid operating and financial performance, recruiting and developing the talent needed to accomplish high performance standards and overseeing new operational systems and procedures. He/she will have primary responsibility for achieving the ambitious growth strategy developed by the stakeholders, and for positioning the MFI as a leading provider of high quality financial services to the poor. This will include assuming leadership in four key areas: Overall management and governance Strategic planning and business development Human resource and talent development Communications and external stakeholder relations Key responsibilities: Licensing the MFI Startup activities including preparation of manuals, policies and procedures and all relevant documentation Organize logistics, branch openings and operations Source Funding                       Financial and Risk Management Strategic and Operational Management Community and Public Relations Serve as a member of the Senior Management. Implement the strategic goals of the organization through day-to-day management of operations at the financial institution. Oversee the following: Branch Operations, Business Development (sales) and Credit Controls Plan and implement the expansion of Grand MFI S.C both in terms of new products and services that can be offered as well as geographies of operation Perform supervisory duties and coordinate with the staff in all related areas of the department Maximize the effectiveness and efficiency of branch operations and distribution network Participate in and at times, lead strategy, policy formulation, procedure and MIS development and training Ensure that the company achieves agreed profitability levels, while remaining committed to client protection and social performance Detailed Responsibilities Overall Management and Governance Serve as ex officio non-voting member of Board of Directors Execute the policy decisions of the Board Manage the day-to-day operations of the institution by providing clear leadership and guidance to all functions of the institution, including Finance, Operations, Administration, Special Projects, HR, IT. Cultivate culture of cooperation and high performance Drive organizational performance, both quantitative and qualitative; achieve business plan targets Ensure effective collaboration with Grand MFI team under the Management and Technical Assistance Services Agreement Uphold standards of risk management at all levels and ensure effective supervisory control and management review Sustain the institution’s social mission and its dedication to financial inclusion Strategic Planning and Business Development Develop annual and longer term plans and budgets, incorporating input from the different departments for approval by the Board Oversee the implementation of budgets and strategic plans, including oversight of fundraising Set financial and operational performance targets for all key operating units Set employee performance standards required to achieve short and long term objectives and goals Lead the MFI’s expansion into new geographic areas of Ethiopia Human Resource and Talent Development Build a strong and effective senior management team Establish an effective and competent participatory management style Implement performance management system for senior management team Oversee and support the development and implementation of effective HR policies and procedures for recruitment, training and talent development Motivate all staff and ensure that staff is dedicated to the mission of the MFI Mentor and coach senior management Communications and External Stakeholder Relations Build the MFI’s reputation as a company committed to excellent client services, both internally and externally Maintain solid relations with shareholders and external parties, the Government of Ethiopia, investors, and other business partners Ensure quality information flow to investors, regulators and other stakeholders as relevant Qualifications and experience: Minimum of Bachelor degree in Banking/Finance/Business Administration/Economics/ Accounting/Management or related fields. At least ten years working experience, out of which five years in a senior leadership Position; Clear understanding and experience of micro-finance industry and retail banking, agent banking, digital finance, and mobile banking; Determined personality with the ability to motivate and manage team; Experience in leading an extended multi branch network; Capability and willingness to lead the organization forward; and Ethiopian National Salary: -    Negotiable and attractive benefit packages.  Female applicants are strongly encouraged to apply How to apply:  Interested applicants with the appropriate qualifications and experience should submit their most recent and detailed CV with daytime telephone number and /or an e-mail address, a cover letter, & names and addresses of three references, via email to “ [email protected] ”, by putting ‘The Chief Executive Officer (CEO) GMFI S.C.’   in the subject box. Application Deadline: 25th August 2017. ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED.