Nov 14, 2017


  • Business Administration and information System
  • Addis Abeba
Part time General Business Marketing Purchasing-Procurement Sales Telecommunications

Personal Summary

Dear: - Sir/madam
I am interested in applying for the position recently advertised by your respected institution that I believed and can qualify for it.
I graduated in BA Degree in Business Administration and information System from the University Jimma. The skills I have developed from my academic and previously working background support my candidacy for the announced position.
I am currently working at ethiotelecom and searching another job. Hence, I have attached here my CV and application letters for your reference. I hope that your kindly office will allow me to be part of its personnel. I expected your favourable reply at your earliest time with the convenient time on contact address. You can reach me at 0911526025. Original document can be submitted if needed prior to any action.  
Thank you in advance for your cooperation.
Adisu Feyisa Regasa

Work Experience

Enterprise Reporting/Operation Organizer
Jun 2016 - Nov 2017 ethiotelecom

Job Description
 Generates commercial reports (sales, visits & revenues) dashboard & periodical reports of the division.

 Handles operation scheduling following defined processes.

 Maintains a comprehensive enterprise customer’s database.

 Makes analysis and forecast potential customer and revenue expected.

 Evaluates performance versus plan.

 Follows projects undertakings are going as per the schedule and report their status.

 Ensure proper behaviour, discipline are maintained, attendance is punctual and regular to insure that the sections objectives are attained & company rules are respected.

 Prepare accurate weekly and monthly reports about the division activities to insure that the targets are met.

 Alert Reporting/Operation supervisor & Manager regard to any deficiency in the workin

Contract Management and payement specialist
Apr 2015 - Jun 2016 ethiotelecom

Job Description
 Contract  document preparation timely,error free and signing 

 Preparation of Project proposal

 Preparation of Works order proposal

 Purchase order creation

 Advance  and progressive payment documents preparation

 Final payment preparation

 Preparation of Warning letters ( first, second and final)

 Preparation of Good performance letter 

 Works order closure preparation 

 Supervise and Follow up the ongoing project 

 Filling, arranging and keeping of documents properly

Contact Center Adviso
Jul 2013 - Apr 2015 ethiotelecom

Job Description
 Handling/ support/ distance customers 

 Delivering quality of service for the customer with excellency 

 Actively work on the front line activities, according to the process and procedure, providing professional and excellent customer service and satisfaction: for residential and enterprise customers, covering all the company products.

 Practice to be able to handle every customers, even difficult ones 

 Creating trouble ticket for the customer 

 Following the customer’s requested complained


Business Administration and information System
Oct 2008 - Oct 2012 Jimma University